In the main menu, go to the Settings section, Mail option - here you can configure the email account information you will use when sending messages to your clients.
1. Email service configuration
- Settings for a standard account
- Settings for a paid account
- Settings for accounts with 2-step-verification
1. Email service configuration
On this page, fill in the fields with the following information:
- Name - Fill in your name as you want it displayed in emails.
- Email address - Fill in the address from which you will send the messages.
- Email password - Fill in the email account password.
- Host - Fill in the hostname which will be used for sending emails via SMTP. You can find it in your Cpanel account.
- Port - Fill in the port you will use when sending emails via SMTP. You can find it in your Cpanel account.
To make sure your settings are correct, click on the Test button. In a few seconds, you will be prompted for a confirmation message, and you will receive on that address an email with the following subject "Gomag: test email."
Note: Emails sent automatically from the platform work if you fill in an email address dedicated to your domain (like address@domain.ro). Email addresses such as domain@yahoo.com will not send emails from the platform.
2. CPanel email settings
To correctly fill in both Host and Port sections, you need to follow a few easy steps.
Step 1: go to your cPanel account.
Step 2: go to the Email section and click on Connect Devices on your email address's right.
Step 3: in the Outgoing Server section, you will find the host and port names which you need to fill in the platform.
Step 4: fill in the host and port names in the platform.
3. Gmail email settings
Settings for a standard account
Google made an update. Standard accounts cannot have settings via SMTP.
To perform these settings, you need a G Suite account, that is a paid account, or an email address dedicated to the domain.
Settings for a paid account
To correctly fill in both Host and Port sections, you need to follow a few easy steps.
Step 1: Go to your Google Admin Console account.
Step 2: Go to Admin Console and click on Apps.
Step 3: Click on Google Workspace.
Step 4: Click on the Gmail option.
Step 5: In the bottom of the page, click on Advanced Settings.
Step 6: Here, you will find the SMTP Relay Service section.
Step 7: After you click on it, a pop-up will prompt you to check the Require SMTP Authentication option and click on Add Setting.
Step 8: Go to Settings in your Gmail account then to Forwarding and POP/IMAP tab. Here in Status: IMAP is a disabled section, change the setting and check Enable IMAP and save the settings.
Step 9: In the configuration section for the Email service from your Gomag store, fill in the following values in the Host and Port fields:
Settings for accounts with 2-step-verification
Step 1: You need to create a new password following the instructions HERE.
Step 2: The new password, which you created following Step 1, needs to be introduced in the Gomag platform.
Step 3: Go to THIS link and activate the option to access the less secure apps.
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